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Support Chat Agent
Handles FAQ-level support on your website and via SMS, pulling answers from your docs and knowledge base, and hands off to a human when it can't resolve.
How it works
- 1
Embeds a chat widget trained on your support docs.
- 2
Resolves common questions without human intervention.
- 3
Hands off complex threads to your team with full context.
Typical results
68% of tickets resolved without a human touch.
Connects to
IntercomZendeskOpenAI
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